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We are renowned for our influential and highly respected calendar of events. Every year we run over 60 regional and national events.

 
Fellows Dinner with Sir David Varney  
 
16 September
7.00pm
The Athenaeum Hotel, London

This event has now taken place.

Sir David Varney is a special adviser to Gordon Brown on the delivery of public services. He is highly qualified to fulfil this role as he has been responsible for millions of customers in the private sector as chairman of O2, chief executive of British Gas and managing director of Shell UK. He has also been chairman of HMRC who nowadays talk of having 30 million customers rather than 30 million tax payers.

Sir David will be talking at our next Fellows Dinner on 16 September about making public services more accountable to their customers. This is a particularly topical issue throughout the public sector and you may have seen that, just this week, the Department of Health announced that it was reviewing the NHS brand.

Naturally, as a Society we are keen to encourage a customer-orientated marketing philosophy within public services and this dinner should provide an excellent opportunity to hear how well public services are progressing in this respect and also to provide some lively discussion on how the process might be speeded up!

The evening will be chaired by Hugh Burkitt, chief executive of The Marketing Society.

Speaker
Sir David Varney

Sir David Varney
Prime Minister’s adviser on Public Service Transformation

Sir David joined Shell in1968 after graduating from the University of Surrey with a degree in Chemistry.Sir David gained an MBA at Manchester Business School in1971.Returning to Shell,he worked in Australia,Holland and Sweden.In 1987 he was appointed chief executive of Swedish Shell.In 1990,he was appointed head of marketing in Shell International in London.In1992,he was appointed a managing director of Shell UK responsible for the oil products business.In 1995,he was appointed head of Shell Oil Products Europe.In 1996,Sir David left Shell and became chief Executive of BG Group (previously British Gas).Sir David left BG in 2000.In 2001,Sir David was appointed executive chairman of MMO2.

Sir David chaired Business in the Community from 2002 to 2004.In 2004,Sir David was appointed chairman of HM Revenue and Customs.He left that post in August 2006 in order to advised the Chancellor on the opportunities for transforming the delivery of public services in the UK.He has also conducted reviews into the relationship between HMRC and large business and the corporation tax rate in Northern Ireland.

Sir David was president of the Chartered Institute of Management for 2005/2006.Sir David is currently the Prime Minister’s adviser on Public Service Transformation.He is a non-executive director on the Civil Service Steering Board.

    
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