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"Customers now have access to multiple channels, empowering them with knowledge and allowing them to exercise unprecedented levels of choice about how and with whom they do business. "
Vittorio Colao, Chief Executive, Vodafone Group.
"On the one hand, it seems like everything is changing. On the other hand, one very important dynamic has not changed: the consumer is boss."
AG Lafley, Chairman of the Board, The Procter & Gamble Company
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"The next 50 years will see new forms of marketing, tailored in greater ways to our lifestyles. But it’s the product that really forms the future of marketing – as it has done in decades past."
Sir Richard Branson, President, Virgin Atlantic

 

The Marketing Society - Think
April 2010 - Issue 40
Forward to a friend Events Calendar
 
Dear Member
 
 

A friend of a friend’s wife is relishing the opportunity to vote in the upcoming election. She is originally from Zimbabwe and now a British citizen. She says, quite rightly, that it is a serious business. So she is taking it seriously. She has downloaded and read each of the manifestos in detail. Then she prepared a list of questions and invited each of the local candidates to her home where she interviewed them over a cup of tea and a slice of homemade lemon cake. She has now made an informed decision.
Her enthusiasm lies in stark contrast to many British young adults who are notoriously difficult to engage with the election process. Perhaps this year it will be different as social media seems to be playing a starring role. Whether it’s the fact that the Jeremy Clarkson for PM Facebook group has 443,422 members, while the Gordon Brown for PM group has just 171 members, or that ASDA has cashed into the ‘mumsnet election’ by handing over blogs and Q&A party leader sessions to its ‘Asda mums’, the amplifying effect of social media feels increasingly important in the race for No 10.
Crucially, social media is not just for campaigning – research by PR firm Fishburn Hedges reveals that 84% of MPs will use Twitter, Facebook and blogs to communicate with their constituents once elected. So there’s the point. Social media isn’t just for you to ask your agency to do something cool like a “Cadbury gorilla”. It’s the opportunity to keep the conversations going with your consumers.
We’ve been working hard at starting a conversation with you all at our Linkedin Group and new blog. If you haven’t already tuned in, our new blog has been generating new stories, insights and conversations with regular contributors including Adam Morgan, Alan Mitchell, Martin Hayward, Faros Yakob and many more. Mark the page, bookmark us. I promise we’re worth following…

Please send any comments on Think to editor Elen Lewis

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Green Think Tank

Whether you’re already embarking on the journey of embedding sustainability into your marketing strategies or right at the beginning, our Green Think Tank on 18 May is sure to kick start more action. Join Jo Kenrick, chair of the Marketing Society MayDay Alliance and former marketing director B&Q for a practical workshop. As well as sharing best practice, we’ll also be launching the Film Challenge.


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  2010 Annual Dinner and Conference

Building on the success of last year’s fantastic 50th Anniversary celebrations this year’s Annual Dinner will be at Old Billingsgate on 18 November. We will be launching ‘The Marketing Society Hall of Fame’ and you will get the opportunity to vote for both The Marketing Society Marketer of the Year and Brand of the Year 2010. Our Conference theme this year held on the same day is “Great Leadership Drives Growth”, Book online for the conference or call for the dinner 020 8973 1360.

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10 things
10 Things
 


10 Things we didn’t know last month, erupted, disrupted and smoked for your convenience. From Jeremy Clarkson for PM to declining hedgehogs, telling four lies a day, the UK= 24 Tescos and saying ‘I do’ on the phone.


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Q&A
Nick Vetch The Big Yellow
 


Nick Vetch, the entrepreneur who launched and runs the Big Yellow Storage Company talks to Elen Lewis about Russian novels, persuasive schoolmasters, dinner with Mandela and putting the furniture his wife doesn’t like into storage.

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Research
Martin Hayward Have we really put power into consumers’ hands?
 
Martin Hayward, former director of futures and strategy, dunnhumby doesn’t think so. He analyses whether the consumer’s life has really got better or just become different in air travel, utilities, financial services and groceries.

Read more >
 

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